Shipping and Returns

How long does my order take to ship?

Your order will be shipped within 2 working days for items in stock. For made to order items, they will be shipped upon completion of the item. If an item is required for a certain date, such as a birthday or Christmas, please let us know and we will do all we can to make sure it arrives on time.

Do you offer international shipping? 

We are based in the UK but we will ship anywhere in the world. A price can be quoted for upon request

What is your return policy? 

Customer satisfaction is our number 1 goal at Croft’s Crafts. If you have any issues with any part of your experience with us, or the product then please contact us and give us the opportunity to rectify it.